Lc79 Privacy Policy – Our Commitment to Protecting Players' Personal Data

1. Introduction

Lc79 ("we", "the lc79 platform") takes user privacy very seriously. This Privacy Policy describes how we collect, use, disclose and protect your personal information when you use the lc79 platform in Malaysia, including our website, mobile app and all services we offer.

By registering for or using any lc79 service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the lc79 platform.

This Privacy Policy forms part of the lc79 Terms and Conditions and should be read together with them. Any conflict between this Privacy Policy and the Terms and Conditions will be resolved in accordance with the applicable Terms and Conditions.

2. Information We Collect

Lc79 collects various types of information in order to provide the best service to users. This information is categorised into several key groups:

2.1 Registration & Identity Information

• Full name as stated on official identification documents.
• National identification number (MyKad) or passport number for KYC verification purposes.
• Date of birth to verify that you meet the minimum age requirement of 18 years.
• An active email address for communication and account verification.
• Mobile phone number for two-factor authentication (2FA) and important notifications.
• Current residential address for verification and legal compliance purposes.

2.2 Financial Information

• Local bank account details for deposit and withdrawal processing purposes.
• Deposit and withdrawal transaction records including date, time and amount.
• Digital wallet information such as Touch 'n Go eWallet, GrabPay, or Boost linked to your lc79 account.

2.3 Platform Usage Information

• Game history including the types of games played, wagering and results.
• Account activity logs including login times, logouts, and in-platform actions.
• Records of interactions with the lc79 customer support team.

2.4 Technical & Device Information

• The device IP address used when accessing the lc79 platform.
• Device type, operating system, and web browser version used.
• Cookie data and device identifiers to enhance the user experience.
• General location information based on IP address (not actual GPS location).

3. How We Use Your Data

Lc79 uses the information collected solely for legitimate and reasonable purposes. We do not use your data for any purpose outside the scope of the services you registered for. The following are the primary ways we use your data:

4. Information Sharing & Disclosure

Lc79 does not sell, rent or disclose your personal information to third parties for marketing purposes. However, there are limited situations where we need to share your information with certain parties for legitimate purposes:

4.1 Integrated Service Providers

Lc79 works with carefully selected third-party service providers to support platform operations, including:

• Payment and financial gateway providers — to process deposits and withdrawals securely.
• KYC service providers — to carry out identity verification as required by law.
• Hosting and cloud infrastructure providers — which manages data storage on secure servers.
• Gaming software providers — which supplies game content for the lc79 platform.

All these service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes defined.

4.2 Legal Requirements

Lc79 will disclose your personal information to the relevant authorities when required by Malaysian law, including:

• Valid court orders or writs from Malaysian authorities.
• Investigations conducted by the Royal Malaysia Police (PDRM) or the Royal Malaysian Customs Department.
• Compliance requirements under the Anti-Money Laundering Act 2001.

5. Data Security

Lc79 continuously invests in the latest security infrastructure to ensure your personal data is always protected. Key security measures we employ include:

• Transit Encryption: All data communications use TLS 1.3 protocol with AES-256 encryption.
• Storage Encryption: Sensitive data such as passwords is stored using an irreversible bcrypt hashing function.
• Multi-Layered Firewall: lc79's servers are protected by enterprise-grade firewall systems with real-time monitoring.
• Two-Factor Authentication (2FA): Users are encouraged to activate 2FA to add an extra layer of protection to their account.
• Regular Security Audits: lc79 conducts regular penetration testing and security audits by independent experts.
• Internal Access Controls: Access to user data among lc79 staff is restricted on a need-to-know basis.
• 24/7 Threat Monitoring: An automated monitoring system operates around the clock to detect and respond to security threats.

While we take all reasonable steps to protect your data, no security system in the world can be guaranteed 100% safe. In the event of any security incident involving your data, lc79 is committed to notifying you in a timely manner in accordance with applicable legal requirements.

6. Cookies & Tracking Technologies

Lc79 uses cookies and similar tracking technologies to enhance the user experience, analyse platform traffic and ensure security functions operate properly. The following are the types of cookies we use:

You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of certain areas of the lc79 platform.

7. User Rights Regarding Personal Data

As a registered lc79 user, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA):

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You may request a correction if any of your personal information is inaccurate or out of date.
• Right to Erasure: In certain circumstances, you may request deletion of your personal data, subject to applicable legal record retention requirements.
• Right to Withdraw Consent: You may withdraw consent to data processing at any time, though this may affect your ability to continue using the lc79 platform.
• Right to Object: You may object to the processing of your personal data for specific purposes such as direct marketing.

To submit any request related to the rights above, please contact the lc79 support team via in-app live chat. We will process your request within 30 business days from the date of receipt.

8. Data Retention Period

Lc79 retains your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, we will retain your data for the period required by Malaysian law:

• Financial Transaction Records — retained for a minimum of 7 years in accordance with the requirements of the Income Tax Act and the Companies Act of Malaysia.
• KYC Documents — retained for a minimum of 5 years after the business relationship ends, in accordance with the requirements of the AMLA.
• Customer support communication logs — retained for 2 years for reference and dispute resolution purposes.
• Technical data and access logs — retained for 1 year for security and fraud detection purposes.

Upon expiry of the specified retention period, your data will be securely deleted or anonymised in accordance with procedures established by lc79.

9. Links to Third-Party Websites

The lc79 platform may contain links to third-party websites such as game software providers or payment platforms. lc79's Privacy Policy does not apply to these third-party websites or services.

Lc79 is not responsible for the privacy practices or content of such third-party websites. We encourage you to read the privacy policy of every third-party website you visit before providing them with any personal information.

10. Changes to This Privacy Policy

Lc79 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, services or legal requirements. Any material changes will be communicated to you via:

• Notifications within your lc79 app.
• Email to the address registered on your account.
• Notices prominently displayed on the lc79 platform homepage.

The updated Privacy Policy will take effect on the date stated at the top of this document. Continued use of the lc79 platform after the changes take effect constitutes your acceptance of the updated Privacy Policy.

FAQ – lc79 Privacy Policy